Frequently Asked Questions

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We specialize in premium printing, graphic design, and digital marketing services. Additionally, we provide exclusive paper options, including eco-friendly and FSC-approved papers. Our products and services can be shipped worldwide. 

Yes, we provide discounts for bulk orders. Contact us directly with your requirements for a custom quote. 

Absolutely! Samples can be provided upon request. Additional charges may apply, depending on the product and customization level. 

Yes, we offer custom design services tailored to your needs. Share your ideas with us, and our team will bring your vision to life. 

You can place an order by contacting us through our website or email. Once your requirements are confirmed, we’ll guide you through the process. 

We accept bank transfers, and other online payment methods. All transactions must be completed before processing your order. 

Modifications or cancellations are only possible if the production process has not yet begun. Please contact us as soon as possible if you need to make changes. 

Yes, we ship worldwide. Shipping charges are additional and must be borne by the client. 

Delivery times vary depending on your location and the nature of the order. We’ll provide an estimated timeline when you place your order. 

Yes, tracking details will be provided upon dispatch. If you have not received tracking information, feel free to contact us for assistance. 

As we rely on third-party logistics providers, delays can occasionally occur. Rest assured, we’ll monitor your shipment closely and assist in resolving any issues. 

Since most of our products are custom-made, returns are only accepted if the final product does not match the approved sample or written feedback. Refunds will be processed only after mutual agreement between both parties. 

If your order arrives damaged, please notify us within 48 hours of delivery. Share photos of the damaged items, and we’ll guide you on the next steps. 

Yes, we accept client-submitted designs. Please ensure that your files meet our design guidelines. If needed, our team can assist with file adjustments for an additional fee. 

We accept high-resolution PDF, AI, and PSD files. Contact us for specific requirements if needed. 

Yes, our experienced graphic designers can create custom designs tailored to your needs. Additional charges will apply based on the complexity of the design. 

You can reach us via email at sunfinity.co@gmail.com or through our website’s contact form. Our team will be happy to assist you.